Questions, answered plainly.
Every answer links directly — share any question with its anchor.
Cost & billing
Today, semaglutide plans start from $152/mo on the 12-month plan, and tirzepatide from $232/mo on the 12-month plan. Every dose, consult, supply kit, and shipment is included. See treatments & pricing.
No. Every strength is sold at the same price, so titrating up never costs more. Dose is a clinical decision, not a pricing tier.
No. The plan price is the entire price — no platform fee, no consult fees, no shipping charges.
No. Halwel is cash-pay by design — no prior authorizations or denials. HSA/FSA cards are accepted.
Yes — both happen in the portal, anytime, without a phone call. Pauses hold your dose history for an easy resume.
Speed & process
Intake takes ~5 minutes, a licensed provider reviews within 24 hours, and medication ships cold-chain in 3–5 days.
Usually not — most states allow asynchronous review. If your state or clinician requires one, it's scheduled in the portal at no extra cost.
A licensed provider reviews your intake and decides whether treatment is appropriate for you. If it isn't, you won't be prescribed, and your clinician will explain why and what alternatives may fit.
A short check-in before each refill tells your clinician how you're responding; they adjust the dose and the refill ships automatically.
Treatment & safety
Most commonly nausea, constipation, or fatigue during titration — typically mild and temporary. Your clinician paces your dose and is a message away.
Your medication is prepared by a licensed 503A compounding pharmacy to your prescription. Compounded medications are not FDA-approved and are not reviewed by the FDA for safety, efficacy, or quality.
Eligibility is determined solely by a licensed provider based on your intake — generally adults with a qualifying BMI or weight-related condition, without contraindications.
Privacy
Yes — your health data is HIPAA-protected and never shared with employers or insurers. See our privacy policy.
Yes — plain packaging with no medication names visible.
Switching providers
In most cases yes. Note your current medication and dose in the intake; your clinician can typically continue it without restarting titration.
Helpful but not required — your intake answers are usually sufficient. Your clinician will ask if anything more is needed.
Still deciding? Ask us directly.
Or let a clinician review your case — that answer is free.
Start your intakeNo insurance needed. Cancel anytime.